Borough June 1st Software Transition Notice
From
Tarentum
Sent
Fri, May 29 @ 12:02pm
Description
The Borough of Tarentum will officially transition to its new utility billing and financial software system BS&A on Monday, June 1, 2026.
To support system setup, testing, and staff training, the Borough Office will be closed on Monday, June 1. We anticipate reopening on Tuesday, June 2, however services will be limited through Thursday, June 4 as staff focus on ensuring utility billing, payments, and customer accounts are functioning accurately.
During this period, the following services will be temporarily unavailable except in emergency situations:
• Non-emergency work orders
• Electrical, Code, Zoning, and Water Permit applications and processing
• Certain account changes and administrative requests
Staff will prioritize:
• Utility payments and customer account assistance
• Utility billing review and corrections, if needed
• Payroll and essential Borough operations
• Addressing any issues related to the software conversion
As a reminder, most residents' and business owners' account numbers will remain the same. Your account number can be found on your current bill or any utility bill issued within the past year.
Online payment services, including the new payment portal and website link, are expected to go live next week. Additional information will be posted as it becomes available.
We appreciate your patience and understanding as we implement this important upgrade to improve service for our residents and customers.
Thank you,
Borough of Tarentum
This notification was posted by Tarentum. Tarentum is solely responsible for this notification and unless specifically indicated, no other community or individual utilizing Savvy Citizen is sponsoring, responsible for, or endorsing this notification.
