Message from PECO
From
Delta
Sent
Fri, Jun 20 @ 10:42am
Description
Dear Valued Customer,
We are reaching out to provide an update on our restoration efforts following the line of severe thunderstorms that moved through our region yesterday. The severe weather impacted service to more than 327,000 PECO customers, and we are focused on restoring service safely and as quickly as possible.
If your service was impacted, please know we understand how disruptive it is to be without power, and we apologize for the inconvenience this has caused. Our Emergency Response Organization is fully activated, and due to the extensive impact of the storm, we expect this to be a multi-day restoration effort, lasting through the weekend.
Due to the extensive impact of this storm, estimated restoration times are currently suspended and will be updated as crews assess damage. Our crews, contractors and assistance from other utilities, from as far as Illinois, will work around the clock to restore service for all customers.
Here are some ways to stay connected and receive updates:
Customers experiencing any issues with their electric or natural gas service should contact PECO at 1-800-841-4141.
Customers also can easily report issues with electric service at peco.com using their phone, tablet or computer or through PECO’s mobile app.
PECO’s free mobile app allows customers to easily access their account information on the go. Customers can report an outage, stay up to date on the restoration status, pay their bill, check their usage and more. The
PECO free mobile app is available through the App Store or Google Play.
Through our customer preference center, PECO customers can choose to receive a message via text, email or phone, when power is out in their area, when power is restored, or when the estimated restoration time for their outage changes. Customers should visit peco.com/alerts to sign up.
PECO also has a two-way texting program for outages. By texting “ADDOUTAGE” to MYPECO (697326), customers can enroll in the program, report outages and check the status of their outage through text messaging. To use this service a customer’s mobile number must be registered with their account.
Customers can find additional information at peco.com/outages. Follow us on Facebook at facebook.com/pecoconnect and on X at X.com/pecoconnect.
We understand that this is a challenging time, and we appreciate your continued patience and understanding as we work to restore your service.
Sincerely,
PECO
This notification was posted by Delta. Delta is solely responsible for this notification and unless specifically indicated, no other community or individual utilizing Savvy Citizen is sponsoring, responsible for, or endorsing this notification.
