Changes to Water Billing (Please Read Completely)
From
Yankeetown
Sent
Thu, Oct 5 @ 1:49pm
Description
Yankeetown Changes Operations
Dear Yankeetown Utility Customers:
On October 1, 2023, the Town of Yankeetown made the following changes to your water system.
U.S. Water has been replaced by Water Pro.
Customer Service Changes Effective October 1, 2023
Effective October 1, 2023, Pegasus will be answering calls regarding service, bills, fees, and payments. The customer service representatives are the same people who have been providing this service for the Town, however, the contact information has changed.
What else is new???
A NEW account number: Please reference your new account number.
A NEW customer service number: Customers will still be able to contact an experienced customer service agent for billing questions. Please call 1-651-255-0986.
Call Center Business Hours Remain the Same: Normal hours of operation are from 8:00 a.m. - 5:00 p.m. EST Monday through Friday (except designated holidays).
A NEW remit to address: Beginning this month, payments are to be mailed to:
Pegasus
PO Box 251040
St Paul, MN 55125
If you are Currently a Bank Online Payment Customer: Please change your profile to include your NEW account number and the NEW remit to address.
You can still make CREDIT CARD payment online: To make a credit card payment go to:
https://heartlandpaymentservices.net/webpayments/pegasus/bills
You can now make CHECK payment by phone: Simply call Customer Service at 1-651-255-
0986.
This notification was posted by Yankeetown. Yankeetown is solely responsible for this notification and unless specifically indicated, no other community or individual utilizing Savvy Citizen is sponsoring, responsible for, or endorsing this notification.
