Columbia Gas Press Release
From
Economy
Sent
Tue, Oct 17 @ 9:15pm
Description
Update: Service Restorations Continue for Customers in Freedom/Economy Borough, Pa.
Update posted: 9 p.m., October 17, 2023
Our next update will be at posted at 1 p.m. on October 18, 2023.
Columbia Gas service technicians continue to make progress in restoring service to approximately 4,000 Columbia Gas of Pennsylvania customers in and around Baden, Conway, Economy Borough and Freedom, and small sections of Brighton Heights and Rochester in Beaver County.
Service has been restored to more than 20 percent of customers, but the full restoration of service for customers will take several days, so we ask customers for their patience and understanding as we work our way through the restoration process.
Phased restoration approach
The safety of our customers is our number one priority. Following a phased approach, Columbia Gas customers have been grouped into one of six phases based on the scope and complexity of the service restorations in their areas.
While some customers may see service restored sooner than others, this approach ensures that the overall restoration is completed in the quickest and safest manner, while ensuring the safety of customers and employees.
Please see the maps below for a general overview of the areas included in each phase.
Warming center
The warming center at the Conway Borough Municipal Building, at 801 First Avenue in Conway, will remain open throughout the duration of the restoration process, offering refreshments and cots/blankets for affected customers who may want overnight accommodations.
What customers can expect during restoration
Columbia Gas crews continue to go door-to-door performing safety checks and relighting natural gas appliances. Crews will be working through the night, and homes where service has not been restored yet are asked to keep their porch lights on.
To learn more about the relight process, please watch the See how we restore service after an outage video below.
All Columbia Gas employees and contractors wear company-issued ID badges with their photos on them.
Crews will be circulating through neighborhoods multiple times to reach customers who may not be home when crews make initial visits to customers' homes. For customers who cannot be reached during the service restoration process, door hangers will be left at their homes informing them of the outage and requesting they call Columbia Gas at 1-888-460-4332 for a service technician to be dispatched to restore service to their homes.
We apologize for this inconvenience and thank customers for their patience.
This notification was posted by Economy. Economy is solely responsible for this notification and unless specifically indicated, no other community or individual utilizing Savvy Citizen is sponsoring, responsible for, or endorsing this notification.
